Your Role

Duties and responsibilities include, but are not limited to:

• Support, co-ordinate and pre-sales process, including the quotation, bidding documents, bidding deposit and etc.
• Check contract terms together with relevant departments according to company’s policy，be responsible for contract stamp and filing.
• Prepare for, book, maintain and follow orders, including pre-payments before delivery and invoicing（SAP system billing + VAT invoice）.
• Be responsible for purchasing order to the internal & external vendors, arranging the pre-payment, pushing the delivery time, etc.
• Progress of orders, check and push the pre-payment, lead time and goods delivery.
• Update and follow up OA order related process.
• Handle claims, investigate and take appropriate action and follow up credit notes.
• Order related cost entry and payment, including agent fee, bid service fee and etc.
• As a contact window with sales, collaborate with internal departments and service branches (ICA, service, RDC, PTD) to expedite customer orders on time and make the business run smoothly.
• Support the salesmen in sales administration work.
• Answer customer telephone queries/ e-mail with respect to orders, deliveries.
• Raise red flag to leader for abnormal cases in time once situation is out of control.
• Other ad-hoc tasks to be assigned by Inside Sales team leader.

 
To succeed, you will need  

Education & Experience

• College degree or above
• 2+ years’ experience in an administration position in industrial product manufacturers or trading company

Knowledge & Skills

• Sound knowledge on SAP system, SAP order to cash process module experience are considered as advantages.
• Strong MS Office skills
• Good in both oral and written English & Chinese (Mandarin)  
• Analytical problem-solving skills
• Good communication skills
• Good at time management

• Personality & Behavior Traits

• Customer focus           
• Detail focus
• Proactive                     
• Teamwork
• Awareness of urgency and risk control              
• Patient 

In return, we offer you

A friendly, family-like atmosphere.
Plenty of opportunities to grow and develop.
A culture known for respectful interaction, ethical behavior and integrity. Potential to see your ideas realized and to make an impact.
New challenges and new things to learn every day.
Access to global job opportunities, as part of the Atlas Copco Group.

City
Shanghai