Field Service Engineer

Drive your Career, Explore Opportunities, Realise your Passion . . .

Is your day successful if you can keep machines running and if customers are satisfied? As a Field Service Engineer, do you enjoy having a team of colleagues that look after your daily planning, and support you remotely when you are facing more complex technical issues? Reporting to the Regional Service Manager, you will work as part of a team in the Knowsley area.

The role:

• Attend customer sites and perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment.
• Being an ambassador promoting us to be First in Mind - First in Choice ®
• Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.
• To carry out installation and commissioning of equipment.
• Document all work performed daily using company provided hardware and software.
• Develop strong relationships with customers.
• Develop skills by learning technology and products, such as VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
• Respond to customer needs and work to satisfy customer expectations.
• To be aware of, and apply, Health and Safety regulations at all times on customers sites.
• Participate in a rotating on - call schedule and be able to work overtime on short notice.
• Promote and practice proper safety procedures and the correct use of personal protective equipment.
• Contribute to positive Company branding by maintaining a professional and customer-oriented image.

To succeed, you will need:

• Previous mechanical or electrical service experience.
• Mechanical or electrical qualification. Although, we understand you might be qualified by experience.
• Full UK driving licence/International Driving Licence (UK licence within 12 months).
• Computer literacy, and a willingness to learn new systems.
• Flexibility to participate in the call out rota.
• You will work on-site, and will need to travel throughout your region.
• Maintain high company image & Standards.

In return, we offer you:

• A positive team-working atmosphere, encouraging innovation and collaboration.
• Onsite training with an experienced Compressor Engineer for your initial months.
• Additional training from the Technical support team throughout your career.
• Technical support during complex diagnostics.
• You will be provided with a laptop and mobile phone to keep you connected whilst out in the field.
• Provided with a Field Service Van and specialist tools.
• Your safety is our priority so full PPE (Personal Protective Equipment), and service uniform is also provided.
• Ongoing support – Continuous contact with your team through regular ‘Toolbox’ meetings, plus a dedicated Regional Service Manager within your geographical region.
• A career…We value our employees; we invest in training and development, and we will give you the opportunity to grow and progress within the company.
• A great benefits package, including a desirable pension scheme, private medical insurance, family health cash plan, minimum 25 days annual leave and more.